Folklore Show in the Nikolaevsky Palace

Private policy

1. You can browse our web-site anonymously. We do not collect any information from you while you are surfing our resource

2. In case you decide to book any service we provide we will need some of your personal information to make arrangements. We guarantee that we do not share, sell or rent your personal information with any third party except of that third party is our partner in organizing your tour (hotel, airlines companies, railway companies, marine customs control)

3. We use your email to be in contact with you and we never share your mail with any third parties.

4. Our web-site does not content any information which is dangerous for your children.

 Payment System Online Security

Online payment system security ASSIST system provides payment security by using TLS protocol to transfer clients’ confidential information to  ASSIST’s system server for the next processing.
 
Server’s certificate is issued by Thawte Company, one of the recognized center of digital certificates issues.
 
Encoded confidential clients’ details processing ( cards’ details, registered details) is generated on the secure hi-tech server of the processing Company Assist
 

Priora Tours responsibilities

 

1. Priora Tours guarantee that all the services specified in your invoice will be fully provided as it was confirmed (only the sequence of events can be changed).

2. All the services we provide are of a proper quality.

3. In case of the services were not or partly provided because of our fault Priora Tours will be certain to compensate you unexecuted services.

4. If services were not carried out due to force majeure, third parties or clients fault no compensation is allowed for.

5. Priora Tours must give essential information about clients’ reservations, services, tours booked from us. We are certain to answer all your questions concerning your tour.


Clients’ responsibilities

 

1. Clients are responsible for their own safety such as crossing roads, using steps, walking at night, drinking in night bars and other similar actions.

2. During tours clients are supposed to behave yourself, to be polite with their guide, driver and each other.

3. If clients decide to make itinerary and timing which are in our opinion difficult to be fully carried out due to traffic problems, distance between sights and so on, they take all the responsibilities for any reductions and changes.

4. Clients have to learn all the information concerning their tour and ask questions if something is not clear.

5. Clients are supposed to give personal information required for booking tours and inform us about any changes concerning their trip.